Whether you are a one man show, or have an office full of computer-toting employees, Absolute Computer Technologies is here to help when you run into problems, or need to upgrade your systems. We keep up-to-date with all the latest products and services so you don't have to.
We've done it all: from building out networks to recovering crashed servers. If we can't do it, we'll recommend someone who can meet your needs. We work with all major platforms (Windows, Mac, iOS, Android) out there to make sure you have access to data wherever you need it, whenever you need it.
Break/Fix vs Managed Services
Many Information Technology service providers prefer to work in a contract environment. This means recurring revenue for them to lump your business in to their system and "monitor" when things go awry. This is costly to your business because you are paying monthly for services that would not be necessary if the equipment was set up correctly in the first place. (That's what they are banking on, not having to do work on the system once they've got you to sign on the recurring package). While this approach may be viable for large businesses with lots of income, we've found that these Managed Service Providers do not want to deal with companies under ten computers who they cannot set up in one of their pre-packaged arrangements. That's where break-fix Information Technology comes in.
We've carved out our segment of the market by promising to not have contracts. If you don't like the services we offer, or we are not a good fit for you, you are free -at any time- to move to a different IT provider. What this does is create an environment where you are able to decide how much you want to spend on IT and budget accordingly. You are not spending money each month just as an insurance policy on each computer, yet we are there when you need to upgrade a computer or troubleshoot a downed internet connection.
As a break/fix provider, we put the power of how much you want to spend on Information Technology services back in your hands. We have the same tools for remote access that you get when a Managed Service Provider maintains your network, without the ongoing associated costs. Contact us today at 717.799.0481 to find out how we can help you make the most out of your technology.